Product Operations Analyst

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Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The team

The Product Operations Team at CF Benchmarks is tasked with ensuring the smooth running of our existing index product suite. This involves coordinating and executing quarterly index rebalances, data analysis and managing processes. More broadly, it is the team’s responsibility to continuously analyze and assess CFB’s operational processes and make sure they are fit for purpose vis-a-vis managing operational risk. As such, Product Ops team members play a crucial role in all of CFB’s activities.

This role is based in the United States.

The opportunity

  • Manage the firm’s index operations activities with a focus on ensuring methodologies are adhered to and the firm’s data production services are operating smoothly and robustly
  • Develop procedures to ensure the firm scales in an efficient and compliant manner
  • Map the firm’s data flow and work across teams in data gathering, analysis, and distribution
  • Ensure that the new product roll outs are supported by strong administration
  • Map out the firm’s future operational capability requirements
  • Supervise and automate data management both internally and externally with clients
  • Coordinate and execute operational tasks including Reconstitutions and Rebalances
  • Work with product and engineering to automate operational tasks where appropriate
  • Collaborate with the firm’s product development functions to ensure accurate documentation of methodologies and processes required to support new products
  • Assist Sales and senior management with data queries and quantitative analysis for clients

Skills you should HODL

  • BSc or equivalent
  • 2+ years of experience in a quantitative focused work environment
  • Strong working experience with Python
  • Excellent organizational and communication skills
  • Ability to manage and balance and competing priorities
  • Expertise in data gathering, processing, and management
  • Solution oriented, highly-motivated and proactive self-starter
  • Strong grasp of information architecture and fintech data best practices
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities
  • Deep understanding of project management principles and best practices
  • Strong communication and presentation skills

Nice to have

  • Experience and knowledge of digital assets


Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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