Job details
As an IT Technician, you will be responsible for installing, maintaining, and repairing hardware and software components of our organization. This position will directly support our mining operations at our Corsicana, Texas location on-site, 5 days a week.
Essential Functions
* Provide support to users by being the first point of contact for error reporting
* Resolve user technical issues related to all office systems
* Install and update company software and hardware as needed
* Diagnose and resolve technical hardware and software issues
* Contribute to knowledge base and self-service portal documentation
* Manage inventory and users in various systems
Qualifications
* 1+ years’ experience with Windows and MacOS workstation support and security
* Understanding of SOX Compliance and IT General Controls
* Strong teamwork and communication skills
* Strong troubleshooting and problem-solving skills
* Working knowledge of relevant operating systems, software and programming
* Good organization, time management and prioritization
* Interest in learning new tech and trying new methods and processes
Education and Experience
* Associates in computer science or equal amount of years in experience.
* Previous experience in an IT support role, 1+ years preferred
* Basic networking knowledge
* Professional certifications are a plus (Microsoft Certified IT Professional)
